Course Description
CompTIA A+ 220-1001 & 220-1002 training
The CompTIA A+ 220-1001 & 220-1002 trainings provide a comprehensive foundation for IT professionals through two detailed courses. CompTIA A+ 220-1001 (Core 1) covers essential topics such as mobile devices, networking technology, hardware, virtualization, and network troubleshooting. CompTIA A+ 220-1002 (Core 2) focuses on operating systems, security, software troubleshooting, and operational procedures. Together, these courses offer 37 hours and 20 minutes of instruction designed to prepare individuals for various IT support roles. Ideal for beginners in IT, this certification can lead to positions like support specialist, field service technician, desktop support analyst, and help desk support. Certified professionals can expect salaries ranging from $40,000 to $70,000, depending on experience and location. This updated training replaces the previous CompTIA A+ (220-901 and 220-902) and provides the necessary skills and knowledge for a successful career in IT support. For more details, visit the CompTIA website.
Key features
- Core IT Skills: The exam covers essential IT skills required for entry-level IT professionals, including hardware, networking, mobile devices, and troubleshooting.
- Hardware Expertise: Focuses on understanding and managing various hardware components, including installing, configuring, and maintaining PCs, laptops, and mobile devices.
- Networking Fundamentals: This includes networking basics, such as IP addressing, types of networks, and configuring network interfaces, which are crucial for supporting and managing IT infrastructure.
- Mobile Devices and Technologies: Addresses the setup, configuration, and troubleshooting of mobile devices, including smartphones and tablets, reflecting the growing importance of mobile technology in IT.
- Virtualization and Cloud Computing: Introduces virtualization concepts and cloud computing technologies, preparing candidates to work with modern IT solutions and environments.
- Hardware and Network Troubleshooting: Emphasizes practical troubleshooting skills for diagnosing and resolving hardware and network issues, critical for IT support roles.
- Security Awareness: Provides foundational knowledge of security concepts, including physical security, data security, and device protection, to safeguard IT systems.
- Customer Support Skills: Focuses on developing communication and customer service skills, essential for interacting with users and clients in IT support roles.
- Exam Preparation: The exam is part of the CompTIA A+ certification, a widely recognized credential in the IT industry, validating technical skills and knowledge.
- Versatile Certification: It is suitable for a wide range of IT roles, including technical support, help desk technician, and IT support specialist, making it a versatile certification for starting an IT career.
Proudly Display Your Achievement
Upon completion of your training, you will receive a personalized certificate of completion to help validate your new skills.
Step-by-Step Courses List
Module 1 - Operating Systems
- 0.1 Intro to A+ Core2 Instructor
- 1.0 Intro to A+ Core2
- 1.1 Operating Systems Part1
- 1.1 Operating Systems Part2
- 1.2 Compare and Contrast features of Microsoft Windows Versions
- 1.3 Summarize General OS Installation Considerations Upgrade Methods
- 1.3 Summarize General OS Installation Considerations Upgrade Methods Part2
- 1.3 Summarize General OS Installation Considerations Upgrade Methods Part3
- 1.3 Summarize General OS Installation Considerations Upgrade Methods Demo
- 1.4 Scenario use aÌŠppropriate Microsoft Command Line Tools Part1
- 1.4 Scenario use aÌŠppropriate Microsoft Command Line Tools Part2
- 1.4 Scenario use aÌŠppropriate Microsoft Command Line Tools Demo
- 1.5 Microsoft Operating System and Tools Part1
- 1.5 Microsoft Operating System and Tools Part1 Demo
- 1.5 Microsoft Operating System and Tools Part2
- 1.5 Microsoft Operating System and Tools Part2 Demo
- 1.5 Microsoft Operating System and Tools Part3
- 1.5 Microsoft Operating System and Tools Part3 Demo
- 1.5 Microsoft Operating System and Tools Part4
- 1.5 Microsoft Operating System and Tools Part4 Demo
- 1.6 Microsoft Windows Control Panel Utilities
- 1.6 Microsoft Windows Control Panel Utilities Demo
- 1.7 Summerize Application Installation and Configuration Concepts
- 1.8 Configure Windows Networking on a Client Desktop
- 1.8 Configure Windows Networking on a Client Desktop Demo
- 1.9 Features and Tools of MAC OS and Linux Client Desktop
Module 2 - Security
- 2.1 Security - Physical Security Measures
- 2.2 Explain Logical Security Concepts
- 2.2 Explain Logical Security Concepts Part2
- 2.3 Compare, Contrast Wireless Security Protocols & Authentication Methods
- 2.4 Detect, Remove, and Prevent Malware using Appropriate Tools
- 2.5 Compare & Contrast Social Engineering, Threats, and Vulnerability Part1
- 2.5 Compare & Contrast Social Engineering, Threats, and Vulnerability Part2
- 2.6 Compare Contrast the different Microsoft Windows Security Settings
- 2.6 Compare Contrast the different Microsoft Windows Security Settings- Demo
- 2.7 Implement Security Best Practices to Secure a Workstation
- 2.7 Implement Security Best Practices to Secure a Workstation Part2
- 2.8 Implement Methods for Securing Mobile Devices
- 2.9 Implement Appropriate Data Destruction & Disposal Methods
- 2.10 Configure Security on SOHO Wireless and Wired Networks
- 2.10 Configure Security on SOHO Wireless and Wired Networks Demo
Module 3 - Software Troubleshooting
- 3.1 Software Troubleshooting Part1
- 3.1 Software Troubleshooting Part2
- 3.1 Software Troubleshooting Demo
- 3.2 Troubleshoot and Resolve PC Security Issues
- 3.2 Troubleshoot and Resolve PC Security Issues Part2
- 3.2 Troubleshoot and Resolve PC Security Issues Demo
- 3.3 Best Practice Procedures for Malware Removal
- 3.4 Troubleshoot Mobile OS and Application
- 3.5 Troubleshoot Mobile OS and Application Security Issue
Module 4 - Operational Procedures
- 4.1 Operational Procedures
- 4.2 Implement Basic Change Management Best Practices
- 4.3 Implement Basic Disaster Prevention and Recovery Methods
- 4.4 Explain Common Safety Procedures
- 4.5 Explain Environmental Impacts and Appropriate Controls
- 4.6 Explain Processes for Addressing Prohibited Content-Activity & Privacy Licensing Policy Concepts
- 4.7 Using Proper Communication Techniques and Professionalism
- 4.8 Identify the Basic of Scripting
- 4.8 Identify the Basic of Scripting Demo
- 4.9 Use Remote Access Technologies
Reviews
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What is Included
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Professional Certification
Exam-focused prep and certification guidance aligned to your learning path.
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ATS-Optimized Resume
Build a resume that highlights your new skills for recruiters and hiring systems.
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Mock Interviews
Practice real interview scenarios with structured feedback from career coaches.
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LinkedIn Optimization
Polish your profile so employers discover your credentials and achievements.
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Job Placement Support
Career guidance and placement resources on eligible programs.
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Practical Labs
Hands-on labs and exercises to reinforce concepts from your courses.
A very detailed course that helped me strengthen my cybersecurity fundamentals.
Excellent hands-on labs and real-world scenarios. Perfect for certification prep.
The explanations were clear and easy to follow. Highly recommend for beginners.
The explanations were clear and easy to follow. Highly recommend for beginners.